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Delivery & Shipping

We offer shipping within the European Union. If your country is not listed at checkout, please contact us - we will review available delivery options. All orders are shipped from Poland via trusted carriers. Deliveries are curbside only, meaning the furniture will be delivered to your address but will not be carried inside your home. Please ensure that someone is available to receive the delivery.

Important: Please inspect your order upon delivery. If you notice any damage, defects, or missing items, please note this on the delivery receipt and send us photos, preferably within 2 business days. This allows us to respond quickly and resolve the issue efficiently.

Production & Lead Times

All our furniture is made to order, individually crafted with attention to quality and detail. The estimated production time for each product is shown on its product page and may vary depending on finishes, materials, and order volume.

Each piece is unique - slight variations in color, grain, or finish are a natural characteristic of wood and other natural materials.


Returns & Refunds

Standard, non-customized products may be returned within 14 days of delivery in accordance with applicable EU consumer law. Custom-made, personalized items are not eligible for return.

Please contact us to confirm eligibility and receive return instructions. Items should be returned unused and in original condition. Return shipping costs are the responsibility of the customer unless the return is due to our error or a product defect. We recommend keeping all packaging, as it may be required for carrier claims. Once received, items will be inspected. Refunds are processed after inspection and issued to the original payment method used at checkout.

Damages & Issues

If your furniture arrives damaged, defective, or incomplete, please contact us as soon as possible and include photos. We recommend keeping all packaging and delivery documents, as they may be required for carrier claims.

For full details, please refer to our Terms & Conditions.